Welcome to Wrangler Store! We are an online retailer specializing in Western-style fashion, offering products including dresses, jeans, long-sleeve shirts, skirts, T-shirts, and tank tops. Before using our website and services, please carefully read the following Terms & Conditions.
1. User Responsibilities and Obligations
1.1 Account Registration and Use
When you create an account on our website, you agree to:
- Provide accurate, complete, and up-to-date personal information
- Maintain and promptly update your account information
- Be responsible for all activities under your account
- Immediately notify us of any unauthorized use of your account
- Ensure you are of legal age to enter into a contract in your jurisdiction
1.2 Acceptable Use
You agree not to use our website in any illegal or prohibited manner, including but not limited to:
- Infringing on the intellectual property rights of others
- Uploading or transmitting malware or harmful code
- Attempting to gain unauthorized access to our systems
- Interfering with or disrupting the functionality of the website
- Engaging in fraudulent transactions
2. Product and Service Description
2.1 Product Information
We strive to ensure that the product information displayed on the website is accurate and complete, including descriptions, images, and prices. However, occasional errors may occur. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information once identified.
2.2 Product Availability
All orders are subject to product availability. If an item is out of stock, we will notify you and provide alternative options or cancel the item from your order.
2.3 Pricing
All prices are displayed in USD and are subject to change without prior notice. While we strive to ensure pricing accuracy, errors may occur. If we discover a pricing error, we reserve the right to cancel any orders resulting from such incorrect pricing.
3. Order and Payment Terms
3.1 Order Processing
After payment confirmation, we will process your order within 1–2 business days. Orders placed on weekends or holidays will be processed on the next business day.
3.2 Payment Methods
We accept the following payment methods:
- Visa
- MasterCard
- JCB
- PayPal
All payments are processed through secure encrypted connections. We do not store your full payment card details.
3.3 Shipping and Delivery
We offer the following shipping options:
- Standard Shipping – $12.95, shipped via DHL or FedEx, delivered within 10–15 business days after dispatch
- Free Shipping – Free for orders over $50, shipped via EMS, delivered within 15–25 business days after dispatch
Please note that delivery times are estimates and may vary based on your location and customs processing. We ship to most global regions except certain remote areas and some Asian countries.
3.4 Order Cancellation and Modification
If you need to cancel or modify your order, please contact our customer service team immediately at [email protected]. Once an order has entered the processing stage, changes or cancellations may no longer be possible.
4. Return and Refund Policy
4.1 Return Period
You may request a return within 15 days of receiving your item.
4.2 Return Conditions
To qualify for a refund or exchange, items must be:
- Unworn and unwashed
- With original tags attached
- In original packaging
4.3 Non-returnable Items
For hygiene and safety reasons, we cannot accept returns for the following items unless defective:
- Items without original tags
- Worn, washed, or altered items
- Final sale items (clearly marked at purchase)
- Personalized or customized items
- Tank tops or sleeveless tops showing signs of wear or missing labels
4.4 Return Process
To initiate a return:
- Submit your return request via [email protected] within 15 days of receiving your order
- Receive your Return Authorization Number and detailed instructions within 2 business days
- Pack the item(s) and send them back to: Wrangler Store Returns, 3862 Despard Street, BALTIMORE, US 43105
- We will process your request within 3–5 business days after receiving your return
4.5 Refund Information
Refunds will be processed as follows:
- Credit card payments (Visa, MasterCard, JCB): 5–10 business days after processing
- PayPal payments: typically processed within 3–5 business days
Please note that original shipping fees are non-refundable. Return shipping costs are the customer’s responsibility unless the return is due to our error.
5. Intellectual Property
Wrangler Store and all associated content, including but not limited to text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, are the property of us or our content providers and are protected by U.S. and international copyright laws.
You may not use our trademarks, service marks, or trade names, or any similar marks likely to cause confusion, without our express written permission.
6. Limitation of Liability
6.1 General Limitation of Liability
To the fullest extent permitted by applicable law, Wrangler Store and its affiliates, directors, employees, agents, or suppliers shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, or other intangible losses, whether based on contract, tort, negligence, strict liability, or other theories, even if advised of the possibility of such damages.
6.2 Total Liability
To the fullest extent permitted by applicable law, Wrangler Store’s total cumulative liability for any claim arising from or related to these Terms or your use of the website—whether based on contract, tort (including negligence), or other theories—shall not exceed the amount paid by you to Wrangler Store in the transaction giving rise to the claim.
6.3 Governing Law
These Terms & Conditions and any separate agreements between you and us shall be governed by and interpreted in accordance with U.S. law, without regard to its conflict of law provisions.
7. Privacy Policy
Your privacy is important to us. Details about how we collect, use, and disclose personal information are outlined in our Privacy Policy, available on our website. By using our website and services, you consent to our collection, use, and disclosure of your personal information as described in the Privacy Policy.
8. Modification of Terms
We reserve the right to update or modify these Terms & Conditions at any time. Any changes will become effective immediately upon posting the revised terms on the website. Your continued use of the website after such changes indicates your acceptance of the updated terms.
9. Contact Us
If you have any questions regarding these Terms & Conditions, please contact us at:
Email: [email protected]
Response time: within 1–2 business days
Address: Wrangler Store, 3862 Despard Street, BALTIMORE, US 43105
Thank you for choosing Wrangler Store! We are committed to providing you with high-quality Western-style fashion products and exceptional customer service.
